1. Introduction

Welcome to HIKARIO. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Information You Provide

We may collect information that you provide directly to us, including:

• Account information (username, email address)
• User-generated content and configurations
• Communication data when you contact our support team

2.2 Automatically Collected Information

When you use HIKARIO, we may automatically collect certain information, including:

• Device information (operating system, hardware specifications)
• Usage data (features used, time spent, error logs)
• Performance metrics to improve application stability

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our software
• Process your requests and transactions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security vulnerabilities

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: We may share your information when you give us permission
• Service Providers: We may share information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal data
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your personal data
• Data Portability: The right to request transfer of your data to another service
• Withdraw Consent: The right to withdraw consent at any time

To exercise these rights, please contact us at support@hikario.app

8. Children's Privacy

HIKARIO is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Third-Party Services

Our application may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@hikario.app